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Managed Review: Balancing Cost, Quality, and Speed

By: Taryn Blair, VP of Client Services

In the fast-paced and data-heavy world of legal services, managing eDiscovery effectively has become more crucial than ever. Legal teams are often tasked with reviewing vast amounts of data, which can be both time-consuming and expensive. However, with the right approach, it is possible to balance cost, quality, and speed, ensuring efficient and effective outcomes. At Purpose Legal, our managed review expertise exemplifies how this balance can be achieved through a combination of advanced technology, skilled professionals, and a client-centric approach.

The Challenge: Balancing the Triad

Managed review is essentially the process of systematically examining documents for relevance, confidentiality, and privilege in legal matters. The key challenges in this process involve balancing three critical elements:

  1. Cost: Keeping expenses manageable while ensuring comprehensive review.
  2. Quality: Maintaining high standards to ensure accuracy and compliance.
  3. Speed: Completing the review process promptly to meet tight deadlines.

Achieving the right balance among these elements is essential to ensure that legal teams can handle their caseloads efficiently without sacrificing quality or breaking the budget.

Purpose Legal’s Approach

At Purpose Legal, we have developed a robust managed review process that integrates cutting-edge technology, a dedicated team of experts, and a client-focused methodology. Here’s how we manage to balance cost, quality, and speed effectively:

1. Leveraging Advanced Technology

Our investment in advanced technology, including AI and analytics, plays a crucial role in our managed review process. These tools help us automate repetitive tasks, identify relevant documents quickly, and ensure that our reviews are both thorough and efficient. For example:

  • Technology-Assisted Review (TAR): We use TAR to prioritize documents, enabling our reviewers to focus on the most relevant materials first.
  • Automated Redactions: Our automated tools can quickly and accurately redact sensitive information, saving significant manual effort and reducing the risk of errors.

2. Skilled and Experienced Team

Our team of review professionals is not only highly skilled but also extensively trained in the specific issues and technologies relevant to each project. This expertise allows us to maintain high-quality standards while working efficiently. We emphasize:

  • Continuous Training: Our reviewers receive ongoing training to stay updated on the latest legal and technological developments.
  • Performance Monitoring: We continuously monitor performance and provide real-time feedback to ensure quality and accuracy.

3. Client-Centric Methodology

Understanding and aligning with our clients’ goals is at the heart of our managed review services. We prioritize clear communication and transparency throughout the review process, ensuring that our clients are always informed and involved. Our approach includes:

  • Tailored Solutions: We customize our workflows to meet the specific needs of each project, ensuring optimal efficiency and effectiveness.
  • Regular Updates: We provide detailed reports and regular updates, giving our clients a clear view of the review progress and any emerging issues.

Ensuring Cost Efficiency

Cost efficiency is a significant concern in managed review. At Purpose Legal, we achieve cost savings without compromising quality or speed through:

  • Optimized Workflows: By streamlining our processes and leveraging technology, we reduce the time and resources required for each review.
  • Scalable Solutions: Our services can scale to handle projects of any size, ensuring that we can meet our clients’ needs without unnecessary overhead.

Delivering High-Quality Results

Quality is non-negotiable in managed review. Our rigorous quality control measures ensure that our reviews meet the highest standards of accuracy and compliance. We employ:

  • Advanced Analytics: Our use of AI and analytics helps identify potential issues early, ensuring that we can address them promptly.
  • Thorough Quality Checks: Multiple layers of quality checks are integrated into our process to catch and correct any errors before final delivery.

Achieving Speed and Efficiency

In the legal world, speed is often of the essence. Our managed review process is designed to deliver rapid results without sacrificing quality. We focus on:

  • Efficient Batching: Grouping similar documents together to expedite the review process.
  • Flexible Staffing: Adjusting team sizes and schedules to meet tight deadlines while maintaining quality standards.

Conclusion

At Purpose Legal, we understand that managed review is a balancing act. By leveraging advanced technology, maintaining a skilled and dedicated team, and adopting a client-centric approach, we ensure our services are cost-effective, high-quality, and fast. Our commitment to balancing these critical elements enables us to provide exceptional value to our clients, helping them navigate the complexities of eDiscovery with confidence and ease.

For more information on how Purpose Legal can support your managed review needs, visit our managed review or contact us directly. We are here to help you balance your legal review processes perfectly.

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Our project management team and review attorneys have the deep experience needed to make sure you find what you need and produce what’s required to all parties completely and on time.

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We believe in identifying your desired outcome and matching you with the technology that best achieves your goals. Our suite of platforms is as diverse as the challenges you face. Our technology-prescriptive method allows us to consult and guide you toward the solutions that fit your unique needs, not the other way around.

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From the latest in collection technology to hybrid managed services, we tailor our offerings to your in-house needs. Experience the freedom of choice, supported by professionals who know how to extract maximum value from each solution.
Step into a new reality with Purpose Legal, where your eDiscovery solutions are as adaptive and dynamic as your cases. Let’s redefine what it means to be supported in legal technology together.

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We’re not just providers; we’re partners in your tech journey. Purpose Legal offers a Swiss Army knife approach to eDiscovery, ensuring you have the right tools at the right time. Our technology-prescriptive method allows us to consult and guide you toward the solutions that fit your unique needs, not the other way around.

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We have no agenda. We have joined forces with our vetted partners to provide the best solutions for YOU, and we love them. But we don’t have any agenda to make you use their products. We look at each project holistically, and more importantly, we get to learn your goals and needs. That helps us build you a PERSONALIZED, prescriptive workflow.

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Everyone says that, we know. And every company has talented people, no doubt. We only hire dedicated people. Ambitious people. Helpful people. Honest people. GOOD people. Ask someone in the industry if they know someone from our leadership team. Not only will they likely know and have worked with these people, but they will tell you how kind, honest, and hardworking they are. Their reputations precede them. Our amazing crew attracts more of the same, and it overflows into every project we work on. We offer each other new perspectives, helping hands, laughs, and encouragement, and a happy team makes for better service, more innovative workflows, and stronger outcomes. We are here for each other, better poising us to be there for you.

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We are steadfast believers that a diverse workforce is a competitive advantage. It leads to innovative solutions and ideas while boosting morale and productivity. When employees from different backgrounds and perspectives come together, they create a robust and versatile team. It’s not just about ticking a box; it’s about ensuring the best in terms of talent acquisition, retention, and performance.

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At Purpose Legal, the road to creating a purposeful corporate culture is paved with strategic planning. From garnering internal buy-in to ensuring candidate and client engagement, our focus is unwavering. We believe in the power of metrics to guide our strategies, always ensuring our diversity goals align with our broader company objectives.

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